FAQs
Founded in 1951, Simpson Outfitters parent company, Simpson Hardware & Sports has been a staple in South Carolina for all aspects of apparel, footwear, and lifestyle products. When it comes to men's boots, we are your first choice. Look to our selection of rugged and stylish boots that suit your work and everyday life. Opt for work-ready boots from brands such as Double H, Merrel Footwear and Justin Boots. Looking for western boots? We have you covered with our durable options from Twisted X, Ariat International, and Rocky Shoes and Boots. All of our cowboy boots have been created with support and timeless design in mind. We also stock a wide variety of snake boots that are specialized for protection and comfort in snake-prone environments. Discover the brands that we stock, such as Lacrosse Footwear, Dan's Boots, and Muck.
You can find your nearest Simpsons store here.
Orders are typically processed and shipped within 1-2 business days. Orders placed on weekends begin processing the following Monday.
Once your order is placed, you’ll receive an email confirmation with the option to “View Your Order.” When your order ships, you’ll get another email with tracking details.
You can return new, unused footwear within 30 days of shipment for a refund or exchange (excluding shipping fees). Items must be in original condition with packaging and tags intact. Sale items are final sale.
Report damaged or defective footwear within 7 days by emailing info@shopsimpsons.com with photos. We’ll assist with a return, replacement, or manufacturer contact.
Due to fast processing, we cannot cancel or edit orders for kids footwear once they are shipped or assigned a tracking number.
Ensure your address is correct at checkout. If the order for shoes for women is flagged as “unverified” or returned, we will attempt to contact you. Unverified orders may be canceled if not corrected within three days.