Order Processing Policy
All orders placed by 1:00pm EST Monday - Friday will ship same day. This policy is subject to change during peak seasons (Christmas, Black Friday, etc.). Ample notification will be given through e-mail blasts as well as banner ads on our website as this changes.
$5 Flat Rate Shipping
A discounted shipping rate is available for orders of qualifying product $100 or more before taxes. Some exclusions will apply. Firearms, ammunition, gift cards/certificates and oversized items (such as Bogg Bags, Simply Totes, Luggage, ENO Stands, YETI Coolers, etc.) are not eligible.
If you have both $100 of qualifying product and other ineligible items in your cart we will show you a special combined $5 Flat Rate + UPS® Ground rate that takes this into account. Shipping promotions cannot be redeemed for cash. Terms are subject to change.
This policy does not apply to products listed for sale in the "Shop ACE" Category. Shop ACE products are unique to acehardware.com. Shipping terms and conditions are dependent on acehardware.com and may vary depending on your geographic location.
Orders with an address within South Carolina's Midlands will have the option to pickup their order in-store at 40 W. Wesmark Blvd. If you are trying to place an order for pickup and need help, please contact us!
Because of its incendiary nature, ammunition is considered a "hazardous material shipment" and can only be shipped UPS® Ground. Ammunition is also not eligible for flat rate or discounted shipping. Please see our Firearms & Ammunition Ordering Guidelines for more information.
Firearms can only be shipped to FFL Dealers and are not eligible for flat rate or discounted shipping. Please see our Firearms & Ammunition Ordering Guidelines for more information.
Our ground shipping map (above) illustrates the number of transit days typically required for a USPS delivery.
Shipping Speed Notes & Restrictions
- 2-Day Shipping is not available with oversized orders
- Next-Day Shipping is not available with oversized orders
- Alaska / Hawaii - While we can ship packages to Alaska and Hawaii with Expedited shipping methods (2-Day, 1-Day) they are not always guaranteed by UPS based on the final destination and there could be a delay of 1 business days. Free shipping on $50+ Orders is not valid to Alaska or Hawaii.
- International - At this time we are not accepting international orders. Sorry for the inconvenience.
- Subject to the Tariff/Terms and Conditions of Service, UPS guarantees on-schedule delivery of packages, shipped via UPS's services, that are listed as guaranteed, or will refund your transportation charges. Guaranteed Service is not available in all areas and does not apply to shipments containing a package with an Additional Handling or Large Package surcharge. Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. For current delivery schedules, service availability and information, and a description of the UPS service Guarantee, see the UPS Rate and Service Guide. The most up-to-date transit time details will be available at ups.com/ctc at the time of shipping. Certain commodities and high value shipments may require additional transit time for customs clearance.
- There is NO UPS/USPS regular or expedited shipping or delivery on Saturday and/or Sunday. All orders (including Ground, Economy, 2-Day, 3-Day, or Next Day) placed after 12:00 pm Friday will be shipped out on Monday.