FAQs
Turtlebox is known for its rugged, waterproof, durable, and insanely loud audio gear engineered for outdoor adventures. While other speakers are built for the patio, Turtlebox is designed to survive everything from a muddy tailgate to being tossed into the river.
The secret to creating the ultimate soundscape is the speaker’s Party Mode. This signature feature allows you to connect an unlimited number of compatible Turtlebox speakers, for the ultimate listening experience with perfectly synchronized audio. With this feature, you can make sure your playlist is not just heard, but felt, no matter the size of your gathering.
You can count on your Turtlebox for long-lasting performance, boasting an impressive 3-day battery life on a single charge. You can spend less time worrying about finding an outlet and more time enjoying the music. .
Turtlebox waterproof speakers come in three sizes, fit for every adventure:
- Turtlebox Ranger – The smallest, most portable speaker. It’s your grab-and-go option for smaller trips.
- Turtlebox Original (Gen 3) – The perfect balance of size, volume, and battery life. A top choice for most outdoor enthusiasts.
- Turtlebox Grande – The largest & loudest, built to be the life of the party. When you need maximum volume for a massive gathering, the Grande delivers the ultimate audio performance.
Once your order is placed, you’ll receive an email confirmation with the option to “View Your Order.” When your order ships, you’ll get another email with tracking details.
You can return new, unused Turtlebox speakers within 30 days of shipment for a refund or exchange (excluding shipping fees). Items must be in original condition with packaging and tags intact. Sale items are final sale.
Start your return through Returns Portal before using the provided return label. Unauthorized returns for footwear will not be processed. Mail-in returns will incur a $7.99 fee. Oversized items may incur additional fees.
Report damaged or defective products within 7 days by emailing info@shopsimpsons.com with photos. We’ll assist with a return, replacement, or manufacturer contact.
Due to fast processing, we cannot cancel or edit orders for Turtlebox Speakers once they are shipped or assigned a tracking number.
Ensure your address is correct at checkout. If the order for Turtlebox Speakers is flagged as “unverified” or returned, we will attempt to contact you. Unverified orders may be canceled if not corrected within three days.