FAQs
Founded in 1951, Simpson Outfitters parent company, Simpson Hardware & Sports has been a staple in South Carolina for all aspects of apparel, footwear, and lifestyle products. When it comes to footwear, we are your first choice. Discover men's footwear options that blend style, comfort, and durability.
We recommend selecting footwear based on the kind of movement you'll be doing. Running shoes are for linear, forward movement, while basketball shoes are usually designed for the lateral movement of intense basketball games. Choose cleats if you're planning to engage in outdoor turf/field sports, as they'll provide the traction needed to stay on top of your game.
Athletic footwear comes with specialized cushioning and is designed for shock absorption to protect your joints, while simultaneously offering high energy return. This means less wasted effort and more explosive power, directly helping you perform at your best .
You can find your nearest Simpsons store here.
Footwear orders are typically processed and shipped within 1-2 business days. Orders placed on weekends begin processing the following Monday.
Once your order is placed, you’ll receive an email confirmation with the option to “View Your Order.” When your order ships, you’ll get another email with tracking details.
You can return new, unused footwear within 30 days of shipment for a refund or exchange (excluding shipping fees). Items must be in original condition with packaging and tags intact. Sale items are final sale.
Start your return through Returns Portal before using the provided return label. Unauthorized returns for footwear will not be processed. Mail-in returns will incur a $7.99 fee. Oversized items may incur additional fees.
Report damaged or defective footwear within 7 days by emailing info@shopsimpsons.com with photos. We’ll assist with a return, replacement, or manufacturer contact.
Due to fast processing, we cannot cancel or edit orders for footwear once they are shipped or assigned a tracking number.
Ensure your address is correct at checkout. If the order for shoes for women is flagged as “unverified” or returned, we will attempt to contact you. Unverified orders may be canceled if not corrected within three days.