Founded in 1951, Simpson Outfitters parent company, Simpson Hardware & Sports has been a staple in South Carolina for all aspects of apparel, footwear, and lifestyle products.
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Apparel orders are typically processed and shipped within 1-2 business days. Orders placed on weekends begin processing the following Monday.
Once your order is placed, you’ll receive an email confirmation with the option to “View Your Order.” When your order ships, you’ll get another email with tracking details.
You can return new, unused apparel within 30 days of shipment for a refund or exchange (excluding shipping fees). Items must be in original condition with packaging and tags intact. Sale items are final sale.
Start your return through our Returns Portal before using a return label. Unauthorized returns for men’s outerwear will not be processed. Mail-in returns will incur a $7.99 fee. Oversized items may have additional fees.
Exchanges for apparel can be made in-store. If you can’t visit, follow the return process and place a new order for the desired item.
Report damaged or defective apparel within 7 days by emailing info@shopsimpsons.com with photos. We’ll assist with a return, replacement, or manufacturer contact.
Due to fast processing, we cannot cancel or edit orders for apparel once they are shipped or assigned a tracking number.
Ensure your address is correct at checkout. If the order for apparel is flagged as “unverified” or returned, we will attempt to contact you. Unverified orders may be canceled if not corrected within three days.
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