FAQs
Founded in 1951, Simpson Outfitters parent company, Simpson Hardware & Sports has been a staple in South Carolina for all aspects of apparel, footwear, and lifestyle products. When it comes to men's hats, we are your first choice. Look to our collection of stylish options that add comfort and functionality to your outdoor closet. Opt for camo trucker hats and mesh ballcaps from East Coast Waterfowl, Marsh Wear, and more!
You can find your nearest Simpsons store here.
Apparel orders are typically processed and shipped within 1-2 business days. Orders placed on weekends begin processing the following Monday.
Once your order is placed, you’ll receive an email confirmation with the option to “View Your Order.” When your order ships, you’ll get another email with tracking details.
You can return new, unused outdoor apparel within 30 days of shipment for a refund or exchange (excluding shipping fees). Items must be in original condition with packaging and tags intact. Sale items are final sale.
Start your return through Returns Portal before using the provided return label. Unauthorized returns for apparel will not be processed. Mail-in returns will incur a $7.99 fee. Oversized items may incur additional fees.
Report damaged or defective apparel within 7 days by emailing info@shopsimpsons.com with photos. We’ll assist with a return, replacement, or manufacturer contact.
Due to fast processing, we cannot cancel or edit orders for apparel once they are shipped or assigned a tracking number.
Ensure your address is correct at checkout. If the order for apparel is flagged as “unverified” or returned, we will attempt to contact you. Unverified orders may be canceled if not corrected within three days.